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Mediation & conflict resolution (level 1) || Advanced mediation training (level
2)
Endorsement of training workshops
training is endorsed by the Australian
Association of Social Workers (AASW) and the Australian Psychological
Society (APS). Level 1 attracts 24 CPE points
through the AASW (Appellation # 419) and 12 CPD hours through
the APS (Code: 11-74).
training is endorsed by the Australian
Association of Social Workers (AASW) and attracts 24 CPE points
through the AASW.
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Appellation No. (L1)
Level 1: 24 points. Appellation No. 309 (L2) Level
2: 24 points.
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APS Endorsed Activity
Level 1: 12 CPD hours
Valid to: 16 Feb 2012
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Fighting Fair - Mediation & conflict resolution (level
1)
The course
This interactive and stimulating 2 day course will assist
professionals to explore conflict and impart the essential principles and process
of mediation. The structured 5-step mediation model and specific conflict resolution
skills will be presented and practiced. The course can be utilised in many different
areas of conflict e.g. client work, workplace disputes and interpersonal conflict.
Learning outcomes
On completing the 2-day course, participants
will be able to:
- Identify factors contributing to possible causes of conflict
and barriers to resolution
- Identify the different levels of conflict and approaches to
conflict situations
- Identify the conditions under which mediation is an appropriate
intervention and how it differs from the counselling process
- Identify where mediation fits as an Alternative Dispute Resolution
(ADR) process
- Identify the skills, qualities and attitudes that a mediator
requires
- Identify the underlying concepts and principles of the mediation
process
- Identify and demonstrate an understanding of the 5-stage mediation
model
- Identify the various cultural considerations when mediating
with Culturally and Linguistically Diverse (CLD) or Indigenous communities/families
- Identify and demonstrate characteristics of a mindful mediator
Topics covered:
- Conflict characters
- The mediation models (solo & co-mediation)
- Mediator listening skills (‘mirroring’, reflecting, reframing)
- Intake assessments (how to assess whether mediation is appropriate)
- Formal and informal use of mediation (with practice in a supportive environment)
Go to
2012 training dates
Fighting Fair – Advanced mediation training (level
2)
The course
This challenging and interactive course is aimed at those
who already have an understanding and practical experience of the mediation process.
The course will focus on advanced issues and aims to refine and update workers skills,
practices and theoretical perspectives used to mediate in various areas of conflict.
It is expected that each participant bring a mediation case study that they found
challenging.
Learning outcomes
On completing this 2-day course,
participants will be able to:
- Identify practice obstacles and challenges in mediation and
how to overcome these
- Identify and demonstrate an understanding of the purpose, techniques
and skills required for each stage of the mediation process
- Identify factors that contribute to a successful mediation
outcome (including the intake assessment, screening)
- Identify the variations of the mediation process (eg. shuttle
mediation, separate sessions, use of interpreters)
- Identify mediation theories and how these can be applied to
the process
- Identify in further detail the various cultural considerations
when mediating with CLD or indigenous communities/families
- Identify and demonstrate characteristics of a mindful and reflective
mediation
Topics covered:
- Power, violence and challenging dynamics
- Techniques for the negotiation stage
- Identifying sub-issues in the Key issue stage
- How to remain impartial and not be drawn into a parties statement
- De-briefing with your co-mediator
- Feedback & client evaluation
Go to
2012 training dates
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