DVDs   |    IN-HOUSE TRAINING    |    MEDIATION/SUPERVISION  

DVD Videos
Workplace conflict - involving 2 colleagues - demonstrates how the 5 step mediation process is used to manage disputes in a contructive and productive way. There are 2 versions for purchase:

• Short version involves the 5 step mediation process: Introduction, Statements, Key Issues, Negotiation & Agreements
  (31 minutes - $77 incl GST & postage within Australia)
• Long version involves the 5 step mediation process: Introduction, Statements & Summary, Key Issues, Negotiation on 4 issues, Agreements and the Intake Assessment process.
  (75 minutes - $99 incl GST & postage within Australia)

Click here to view a clip from the DVD

DVD of a parent–adolescent conflict - demonstrates the structure and micro skills of the mediation process. There are 2 versions for purchase:

• Short version involves the 5 step mediation process: Introduction, Statements & Summary, Key Issues, Negotiation & Agreements
  (35 minutes - $77 incl GST & postage within Australia)
• Long version involves the 5 step mediation process: Introduction, Statements & Summary, Key Issues, Negotiation on two issues, Agreements and the co-mediators de-briefing.
  (73 minutes - $99 incl GST & postage within Australia)

Click here to view a clip from the DVD

In-house training
Fighting Fair workshops tailored to meet the requirements of the organisation/participants. Agencies that have undertaken the training include:

NSW Ombudsman - Conciliation Training (Sydney - NSW)
Vision Australia - HACC Services (Melbourne - VIC)
DHS - HACC Services (Melbourne - VIC)
Griffith Univeristy - Advocacy & Conflict Training (Brisbane - QLD)
Barwon Health (Geelong - VIC)
UnitingCare Harrisons (Knox - VIC)
Red Cross & Fitzroy Basin Elders (Rockhampton - QLD)
Health and Community Services Workforce Council (Gold Coast - QLD)
TAFE SA (Adelaide - SA)
Wimmera UnitingCare (Horsham - VIC)
Anglicare (Launceston - TAS)
UnitingCare Connections (Croydon - VIC)
Vinnies (Deniliquin - NSW)
BYAS (Geelong - VIC)

Mediation
Facilitation available for workplace and parent-adolescent conflicts

Secondary consultation/supervision
Available for workers either face-to-face or over the phone