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Conflict and Mediation
When most people think of conflict,
their thoughts generally focus on the negative elements. This is understandable
- especially, if past experiences of conflict have been destructive. In many cases,
however, the practice of conflict-awareness and the implementation
of effective conflict resolution skills can make the difference
as to whether a conflict will escalate, to the intensity of emotions experienced
and to the possibility of a positive or negative outcome. Furthermore, the utilisation
of effective conflict resolution and mediation skills - while successfully
addressing issues brought to the surface - can also bring about other transformative
benefits, including: increased shared understanding, improved relationships and
greater self-awareness. Although most people do find conflict uncomfortable, it
is often an opportunity for both personal and professional growth.
Fighting Fair offers workshops in effective conflict resolution skills and a solid
foundation in the facilitation of the 5 staged mediation process – designed
to increase your confidence and capacity in dealing with conflicts at an interpersonal
level; and, in a professional role mediating others' conflicts.
Fighting Fair Workshops
Fighting Fair workshops are dynamic, professional
and enjoyable. Our training format ensures participants actively engage in the creation
of a safe yet challenging environment. Fighting Fair offers two interactive workshops
- Level 1: Mediation & Conflict Resolution training and
Level 2: Advanced Mediation training. Both courses are endorsed by
the Australian Association of Social Workers (AASW) and the Australian Psychological
Society (APS). On completion of each workshop, participants will be able to incorporate
the mediation and conflict resolution skills, techniques and processes into their
everyday work - including client conflict, workplace disputes, schools conflicts,
and interpersonal conflict.
Trainer profile
Scott Dutton has more than 10 years in the welfare, education
and training fields. He has mediated more than 200 formal mediation sessions in
the areas of parent/adolescent, workplace, student/student, and family law conflict.
Scott has trained more than 4000 professionals, teachers and students. In addition,
he has supervised/inducted many new mediators into the field. Scott’s qualifications
include a BSW and BSc. (Psych. major). He has also completed the Certificate IV
in Assessment & Workplace Training, is a member of VADR (Victorian Association
of Dispute Resolution) and the AASW (Australia Association of Social Workers). Scott
is also on the Byron Bay Youth House Management Committee.
Scott has worked with a number of the leading mediation agencies,
including the Family Mediation Centre and REFS Training and Consulting Services.
He has also worked for two Reconnect programs and as a training consultant in schools.
Scott currently has a private practice as a mediator, works as a mediation consultant
for Access Programs Australia and facilitates training workshops for welfare and
education professionals in VIC, QLD, SA, NSW, TAS, ACT & NT. Scott is also available
to facilitate in-house training in mediation and conflict resolution for organisations
throughout Australia - agencies that have ulitised the service include: UnitingCare,
NSW Ombudsman, Vision Australia, Griffith University, Anglicare & Tafe SA.
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