AVERAGE SCORE PER COURSE: 9.2 / 10 (over the past 7 years)

The following is an email from Lisa Cornelius who participated in the Fighting Fair - Level 1 training on June 23&24 in Melbourne.

Hi Scott

I woke up this morning (STILL) thinking about how much I enjoyed the training and what a skilled facilitator you are so decided to send an email because I was quite brief on the feedback sheet.

Here goes:

• I wasn't bored at any point during the training - every training I've participated in previously has had some boring bits;
• you appeared to engage everyone;
• you didn't read out from the manual (can you believe people do that?), use power point or read from it, labour your points or blantantly reiterate points.  I think this was a big factor in avoiding boredom;
• you were really funny and showed the ability to laugh at yourself and others without ever seeming judgemental.

In short I think you demonstrated true facilitation skills (with a "solid" dose of personality) - you were not preaching or lecturing and you never pulled people up in roleplays even when they were obviously going off course. In this way you showed respect for the participants and recognition that they are adults, have a range of existing skills and importantly are able to identify and learn from their own mistakes.

I certainly came away feeling much better informed about the process of mediation and also more aware of the areas I need to work on.  If I decide mediation is an area I would like to work in I will definately do more of your training courses.  I also note you run training in group facilitation and I would recommend that anyone who runs or plans to run groups should undertake that training!

Thanks again Scott.

Kind regards,
Lisa Cornelius

Other comments from participants in 2011

'Very easy to feel comfortable in this course. Scott was fantastic and good content. (Paul Pavey, Melbourne)

'Thank you Scott. You are a thoughful and engaging facilitator. Thoroughly enjoyable training workshop.' (Kathi McCulloch - Refugee Support Worker)

'Scott is a great presenter. He speaks from real experience and engages the trainee's on every level. This is a top quality course and should be promoted among all agencies.' (Jim Hannelly - State Manager UCMH)

2010

MELBOURNE Fighting Fair - Level 2 (October 27,28&29, 2010)
'Thankyou for another enjoyable experience. You are a wonderful facilitator and seem to convey your extensive knowledge and skills with very little effort.' (Senior Social Worker)

'Really enjoyed it!'

BRISBANE Fighting Fair - Level 2 (October 18,19&20, 2010)
'Scott is an excellent facilitator - I have recommended his training to many others.' (Youth Support Co-ordinator)

SYDNEY Fighting Fair - Level 1 (October 14&15, 2010)
'Absolutely brilliant, one of the most fun courses I have attended.' (Child Protection Case Conference Convenor)

'Awsome facilitation - enjoyed the course. It was very interactive.' (Senior Rehab. Consultant & Registered Psychologist)

CAIRNS Fighting Fair - Level 1 (October 7&8, 2010)
'It was the best PD I have been to Scott. It was enjoyed by all who attended. Great job! Positive - informative - excellent.' (Kim Bekkers - P&C Executive Officer)

'Scott came across extremely well. I immediately felt calm and engaged throughout. The ice breakers were enjoyable. I enjoyed Scott's sense of humour - he is very observant and manages to include everyone.' (Assistant Co-ordinator)

MELBOURNE Fighting Fair - Level 1 (August 16&17, 2010)
'Thanks Scott for the best training I have attended in 15 years.' (Rondah Dam - Youth Connections Worker)

'Scott is a very good course facilitator - engages well with the group - creates a great learning environment. Attending this course was a pleasure and enoyable.' (Jorden - Social Worker)

SYDNEY Fighting Fair - Level 1 (June 24&55, 2010)
'Appreciate the humour and fun. Very good learnings - will recommend to others.' (Renee van Steenis - Youth & Family Caseworker)

'Scott you provided a great training opportunity in a fun and relaxed way - making role plays non-threatening.' (Co-ordinator)

BRISBANE Fighting Fair - Level 1 (April 21&22, 2010)
'Scott out of all the workshops I have attended yours has been the best, as far as learning new skills, keeping us on track and still able to have fun! Amazing food. Many thanks.' (Counsellor)

'Fantastic 2 days. Facilitator's style was engaging and constructive. Would recommend training to everyone!' (Caseworker)

MELBOURNE Fighting Fair - Level 1 (April 14&15, 2010)
'Thanks Scott - great workshop. Good range of activities, video and role plays. Best facilitator - good sense of humour, made me feel more comfortable.' (Bec - Social Worker)

'Thanks Scott - a very enjoyable course! Very informative and I felt that enough of each step was discussed and explained.' (Jay Palmer - Vocational Consultant)

CAIRNS Fighting Fair - Level 1 (March 29&30, 2010)
'Very useful. Great presenter, enough role challenge to keep me on my toes. Non threatening respectful environment.' (Brent Gargan - Teacher)

'Thanks, it was fantastic. Really enjoyed a lot from this course. I will be able to now put in place at work.' (Director of Childcare centre)

BRISBANE Fighting Fair - Level 1 (March 25&26, 2010)
'The most enjoyable training I have been to - despite the role plays.' (Teacher @ flexi-school)

'Excellent! Well done - best workshop I've ever been too!' (Sarah Hannah - Social Worker)

MELBOURNE Fighting Fair - Level 1 (March 18&19, 2010)
'Well done. I thoroughly enjoyed your course. This training has encouraged me to consider formal mediation as a future career option.' (Youth Services Officer)

'Very hands on and practical training in a diverse and fun learning environment.' (Provisional Psychologist)

Average rating of the course: 9.4/10

SYDNEY Fighting Fair - Level 1 (March 8&9, 2010)
'Thoroughly enjoyed the training. Scott was engaging, informative and had an excellent sense of humour!.' (Jo Abbott - Caseworker)

'Thank-you: will certainly pass on how good the course is.' (Jenni Wilson - Service Manager - LINC)

Average rating of the course: 9.3/10

____________________________________________________________________

2009

SYDNEY Fighting Fair - Level 1 (October 22&23, 2009)
'Great course, captured my attention all the way through.' (HR Officer)

'The model has improved my belief that I can become a competent mediator.' (Counsellor - Anglicare)

Average rating of the course: 9.3/10

CAIRNS Fighting Fair - Level 1 (October 12&13, 2009)
'Enjoyed the course. Scott faciltated the course in a way where it was received very well.' (Lenora Aldridge - Indigenous Advisor)

'Thoroughly enjoyable, thought provoking and skilling up.' (Ali Ward - Manager - Community Centre)

Average rating of the course: 9.0/10

BRISBANE Fighting Fair - Level 1 (October 8&9, 2009)
'Thanks for a great experience which was not just educational but useful and fun!' (Eileen McGee - Service Manager - Day Respite Service)

'Scott presented outstandingly. Recommended.' (Client Liason Officer)

Average rating of the course: 9.1/10

BRISBANE Fighting Fair - Level 2 (September 17&18, 2009)
'Really appreciated the course and how it was facilitated.' (Les Stewart - CTC Connections)

'Awesome Scott. As I told you I have invested $7500 in my self this year for personal development. This is the only course I have completed because you are professional.' (Lawrence Sant - Director Gladstone Training)

Average rating of the course: 9.1/10

SYDNEY Fighting Fair - Level 1 (July 29&30, 2009)
'Absolutely skillful. Haven't come across a more engaging facilitator - well done!' (Ozlem Guler - Reconnect Officer)

'Thankyou - this has been very enjoyable and gives me a sense that I have some tools that I can use in the workplace or in future practice.' (Tara Hunter - Counselling Unit Manager)

Average rating of the course: 9.9/10

SYDNEY Fighting Fair - Level 1 (June 30 & July 1, 2009)
'Excellent workshop - well run - thoughtfully prepared - great skills & knowledge - great connection with group & energy.' (Facilitator / Trainer)

'Rare for me to be this impressed by a course - well done!' (Dave Burroughs - MD - CommuniCorp Group)

Average rating of the course: 9.0/10

Roseberry Community Services (Gladstone) Fighting Fair - Level 1 (June 23&24, 2009)
'Scott was fantastic. I would do training all the time if he was delivering it!

'The whole experience was such a gift. Besides the components and skills that I will now incorporate in my workpratice, I was able to move out of my comfort zone and participate in a safe environment.'

Average rating of the course: 9/10

BRISBANE Fighting Fair - Level 1 (June 18&19, 2009)
'Thanks Scott for your wisdom and humour. I enjoyed your training style.' (YSC - Team Leader)

'Excellent. I loved the interactive games to keep interest and energy levels up.' (Reconnect worker)

Average rating of the course: 9.2/10

SYDNEY Fighting Fair - Level 1 (March 25&26, 2009)
'An excellent training course - very easy to understand and practical content. It will definitely influence the way I work with my clients.' (Lisa Gowen - Youth Development Consultant)

'I really enjoyed this and learnt a lot. I often feel training doesn't achieve much in 2 days but in this case I am very impressed and would highly recommend.' (Keeley Ray - Team Leader - WERRP)

Average rating of the course: 9.2/10

MELBOURNE Fighting Fair - Level 1 (March 19&20, 2009)
'Thank you - Insipiring, Helpful, Motivating.' (Mabelle Gardiol - Community Liaison Office)

'Thanks so much! I feel like I really learnt a lot and feel confident in putting what I have leant into practice.' (Melinda Kennedy - Psychologist)

Average rating of the course: 9.7/10

MELBOURNE Fighting Fair - Level 1 (March 16&17, 2009)
'Really glad I attended the course. It was fun and engaging as well as a great learning opportunity. This course has increased my confidence in my ability to successfully manage conflict situations and mediate effectively.' (HR Consultant)

'Scott was very engaging, honest, humourous and kept it going. It was entertaining and enjoyable.' (Julie Morris - Reconnect - Time for Youth)

Average rating of the course: 9.5/10

ADELAIDE Fighting Fair - Level 1 (March 12&13, 2009)
'Best, most interesting & entertaining course ever attended!' (Annie - Family Counsellor)

'Scott, easily the most effective training I have undertaken. Interesting, relevant and focussed - you facilitated the learning environment and gave great information and demonstration. Thank-you.' (Deanne Gray - Lecturer)

Average rating of the course: 9.6/10

BRISBANE Fighting Fair - Level 1 (March 5&6, 2009)
'I really enjoyed this training. Scott was entertaining as well as informative. He put everyone instantly at ease. He recognised times when participants were tired etc. and altered activities accordingly.' (Michelle Robinson - Senior Co-ordinator - FSGA)

'Really enjoyed you as a presenter. Best presenter I have had in a long time. Assertiveness, mindfulness and mediation skills in general really shined through.' (Amy Tait - Disability Advocacy Co-ordinator)

Average rating of the course: 9.7/10

BRISBANE Fighting Fair - Level 1 (February 26&27, 2009)
'The training gave me the opportunity to reflect on my practice and skills in a different context - which is always a hallmark of good training for me!' (Anne Curson - Youth & Family Worker - Reconnect)

'I have really enjoyed the 2 days & liked the opportunity to get up and move about as well as plenty of opportunity to practice. Scott is a great facilitator, easy to understand, clear and engaging.' (Administrator)

Average rating of the course: 9.4/10

____________________________________________________________________

2008

SYDNEY Fighting Fair - Level 1 (December 15 & 16, 2008)
'I love the combination of learning and humour. Delivered in a way that was 'real' and easy to follow and understand. Interactive - it was great.' (Shelley Wheeldon - Youth & Family Support Worker)

'Enjoyed the course, very useful for work and presented very clearly.' (Josephine O'Hanlon - Team Leader / Adoptions & Permanent Care)

Average rating of the course: 9.4/10

CAIRNS Fighting Fair - Level 2 (December 11 & 12, 2008)
'Most helpful in my journey through life to deal with the constant conflict encountered, both with family clients and colleagues.' (Robby-Kay Collier - Social Worker - Centacare)

'Level 2 was as fantastic as Level 1! Scott is the best facilitator I have ever trained with.' (Tracy Tyshing - Reconnect)

Average rating of the course: 8.9/10

CAIRNS Fighting Fair - Level 1 (December 8 & 9, 2008)
'Thanks for your presentation Scott, I enjoyed the program. It was great and interactive. I believe I have developed some valuable skills.' (Carmel - Acting Manager - Department of Child Safety)

'It was great. Thanks for everything - good tools.' (Aubrey - Case Co-ordinator)

Average rating of the course: 9.1/10

MELBOURNE Fighting Fair - Level 1 (December 2 & 3, 2008)
'Fantastic course - learnt more in 2 days than in 6 months subject at Uni!' (Co-ordinator)

'Thanks Scott - I loved it!' (Connie Winiecki - Sessional Mediator - Time for Youth)

Average rating of the course: 9.5/10

SYDNEY Fighting Fair - Level 1 (November 27 & 28, 2008)
'Excellent facilitator, very engaging and the training went extremely quickly and was very productive.' (Consultant Psychologist)

'A very informative course that was delivered with a sense of fun. Very participative course, clear and concise. Very beneficial to my practice. Many thanks.' (Youth & Family Counsellor)

Average rating of the course: 8.6/10

LAUNCESTON Fighting Fair - Level 2 (November 20 & 21, 2008)
'Overall a great experience which far exceeded my expectations. Thanks.' (Emily Sanzaro - Occupational Therapist - CRS)

Scott is a great facilitator. Lovely food, enjoyed the music, learnt heaps!' (Susie Dewis - Alcohol & Other Drugs Counsellor)

Average rating of the course: 9.0/10

MELBOURNE Fighting Fair - Level 1 (November 13 & 14, 2008)
'Scott is an excellent facilitator. It is evident he knows this area very well and communicates it in an entertaining and functional manner. The group was never bored or dull, and I feel much better about my ability to manage conflict in the future.' (Jason Cirone - Community Health Co-ordinator)

'Great course, which was very practically based. Enjoyed the way the group activities were very interactive - not sitting on my bum all day!!!' (Ian McColl - Year 10 Co-ordinator)

Average rating of the course: 9.2/10

BRISBANE Fighting Fair - Level 2 (November 6 & 7, 2008)
'Thank you. As with the intro course, one of the most enjoyable workshops I've attended.' (Darren - Psychologist)

'Thank you for an enjoyable and informative PD experience. Good bunch of participants and relaxed atmosphere.

Average rating of the course: 8.9/10

BRISBANE Fighting Fair - Level 1 (November 3 & 4, 2008)
'Throughly enjoyed workshop. Very hands-on and supportive environment which promoted learning and people to step outside comfort zone.' (Student Counsellor USQ)

'Really enjoyed the workshop and it has given me great clarity.' (Mareta Ehsaia - Youth & Family Worker)

Average rating of the course: 8.9/10

ADELAIDE Fighting Fair - Level 1 (October 27 & 28, 2008)
'Loved the content and process.' (Gill Hicks - Social Worker)

'Initially I felt resisant to the concept of mediation as a counsellor, but the presentation of the information and the information itself was valuable and applicable in both general and more specific ways to the counselling process.' (Karen Paglia - Family Counsellor)

Average rating of the course: 9.5/10

BRISBANE Fighting Fair - Level 1 (August 28 & 29, 2008)
'It was good stuff.' (Alison - Psychologist)

'It was great fun & exceeded my expectations.' (Lecturer)

Average rating of the course: 8.8/10

MELBOURNE Fighting Fair - Level 2 (August 14 & 15, 2008)
'Another great session - a fantastic follow-on from level 1. Watch out conflicts here I come!' (Sandra Roldan - Youth worker)

'An excellent 2 day training session. Thank you for your wisdom and wit!!' (Michelle Clayton - Reconnect)

Average rating of the course: 9.3/10

MELBOURNE Fighting Fair - Level 1 (August 11 & 12, 2008)
'Fun. A good relaxed atmosphere in which to learn. Good to have a facilitator with a good sense of humour.' (Organisational Psychologist)

'Probably the best professional development session I've attended. The interactive nature, including different methods of presentation were fantastic.' (Amy Pascoe - Student Wellbeing Co-ordinator)

Average rating of the course: 8.8/10

DHS (HACC) Fighting Fair - Level 1 (August 7 & 8, 2008)
'It was great!'

Average rating of the course: 9.5/10

VISION AUSTRALIA (HACC) Fighting Fair - Level 1 (August 4 & 5, 2008)
'It was excellent - alot of learning in a safe and fun environment.'

'I found Scott very professional, friendly and approachable. I really enjoyed my 2 days.'

Average rating of the course: 9.0/10

SYDNEY Fighting Fair - Level 2 (July 24 & 25, 2008)
'Probably the best course I have attended in the past 10 years.' (Phill Newlyn - Psychologist)

'Thankyou - an excellent 2 days and most beneficial. Day 2 was great for me with my past experience - helped me to put my own strategies and way of mediating into perspective and change my methods further.' (Senior Education Officer)

Average rating of the course: 9.4/10

SYDNEY Fighting Fair - Level 1 (July 21 & 22, 2008)
'Well worth attending. I am now more confident in mediation as a result.' (Project Manager)

'I enjoyed the 2 days. Not boring in any way. It was good with all being involved . Presentation was great and it all made sense. Relaxing and safe environment.' (Sonia - Case manager)

Average rating of the course: 9.1/10

GRIFFITH UNIVERSITY Fighting Fair - Advocacy & Conflict Training (July 17 & 18, 2008)
'A good learning experience not only for the advocacy role, but in general for dealing with conflict and assertive / positive communication.'

Average rating of the course: 9.0/10

NSW OMBUDSMAN Fighting Fair - Conciliation Training (June 23 & 24, 2008)
'You are one of the best trainers I have been lucky enough to be trained by. The activities were used in a very skilled way.' (Selena Choo - Senior Investigation Officer)

'Presenter was excellent.' (Team Manager)

Average rating of the course: 9.1/10

CAIRNS Fighting Fair - Level 1 (June 12 & 13, 2008)
'Would love to come back for level 2. I have always found role plays difficult yet this course provided a safe environment for the learning and participation in role plays was enjoyable and learning achieved.' (Catherine Gunn - Counsellor)

'Faciliatator one of the best ever! Group one of the most interactive and easy to work with I have done workshops with.' (Social worker - Education QLD)

Average rating of the course: 9.3/10

ADELAIDE Fighting Fair - Level 1 (June 2 & 3, 2008)
'It was fantastic! I enjoyed it and feel like I gained very valuable skills that can be utilised in both my current role and everyday life situations.' (Kimberley Marshall - Youth Pathways Officer)

'Very good. I really admired the professionalism and the knowledge - a really thorough base. Well taught, well thought and well crafted.' (Private Practice)

Average rating of the course: 9.4/10

MELBOURNE Fighting Fair - Level 1 (May 29 & 30, 2008)
'Thanks for a great couple of days. Facilitating in a such a fun and engaging way was great. The information was really clearly presented and extremely valuable.' (Julie Blackwell - College Counsellor)

'I've done a lot of training and this was the best. Very professional, interactive and fun. Well done!' (Scott - Connections)

Average rating of the course: 9.4/10

BRISBANE Fighting Fair - Level 1 (May 22 & 23, 2008)
'Absolutely Awesome! Thankyou for your patience.' (Christy Marhin - Early Intervention Worker)

'Just wanted to thank Scott. He's an amazing mediator and teacher. Look forward to level 2.' (Ben Kapernick - YSC)

Average rating of the course: 9.5/10

CANBERRA Fighting Fair - Level 1 (May 15 & 16, 2008)
'I really enjoyed the 2 days, Scott is clearly gifted and encouraged everyone to participate. Scott made the learning process safe so one could fully participate. Hope to get an opportunity to complete level 2.' (Anne Mare McCartan - Facilitator)

'I would like to thank Scott for being fun - it made my 2 days of training a lot easier. The games we played were great and kept me more focussed. Scott's a great comedian Ha Ha.' (Susan - Key Support worker)

Average rating of the course: 9.2/10

BRISBANE Fighting Fair - Level 1 (May 1 & 2, 2008)
'Enjoyed the training immensely. Looking forward to follow-up training (level 2).' (Susi Griinke - Mental Health Rehab worker)

'Great intro course - very informative. I feel a lot more confident now and am considering a transition into a role as a mediator in the future.' (Josie MacCormack)

Average rating of the course: 9.4/10

HOBART Fighting Fair - Level 1 (April 17 & 18, 2008)
'Very worthwhile course and I wish Scott was available for our EAP program!' (HR Manager)

'Well done Scott. You are the perfect person for the job!' (Colony 47 - COSS)

Average rating of the course: 9.4/10

LAUNCESTON Fighting Fair - Level 1 (APRIL 14 & 15, 2008)
'Oh my goodness! Training is not supposed to be so much fun. You have a great sense of humour that makes the days go that bit easier. I would definately recommend.' (Claire - Anglicare Tasmania)

'Thankyou, it was a very rewarding, enriching two days.' (Fiona Reilly - teacher)

Average rating of the course: 9.1/10

SYDNEY Fighting Fair - Level 1 (April 3 & 4, 2008)
'Excellent presentation skills, comfortable and supportive learning environment. Interest remained high throughout the 2 days - great pace.' (Case manager)

'Loved the interactiveness of the course and learning through games and role plays - no boring lectures!' (Michelle Fox - HR Manager)

Average rating of the course: 9.0/10

MELBOURNE Fighting Fair - Level 1 (March 17 & 18, 2008)
'Great training, facilitator - felt very comfortable, learnt heaps.' (Sandra Rolden - Youth worker)

'The course was very informative and practical. The manual is a great resource that I'm sure I will refer to in the future.' (Lee Congiu - Youth pathway welfare co-ordinator)

Average rating of the course: 9.2/10

ADELAIDE Fighting Fair - Level 1 (March 13 & 14, 2008)
'Scott is very skilled at mindfulness, is flexible and able to keep the whole process to time, managing challenging participants and our various experiences.' (Private practice)

'I really enjoyed participating in this training and feel I have gained valuable new skills that I can implement into my workplace.' (Regional manager)

Average rating of the course: 9.0/10

MELBOURNE Fighting Fair - Level 1 (March 6 & 7, 2008)
'Excellent training - great work.' (RCW)

'Due to doing this course I have become a lot more positive about doing family mediation and I look forward to doing the advanced training.' (Belinda Kane - Youth & Family worker)

Average rating of the course: 9.2/10

BRISBANE Fighting Fair - Level 1 (February 28 & 29, 2008)
'Really useful information and excellent learning experience. Great facilitation.' (Psychologist)

'Thank you - very helpful, informative and enjoyable.' (Fleur Cameron - YSC)

Average rating of the course: 9.0/10

BRISBANE Fighting Fair - Level 1 (February 25 & 26, 2008)
'Took some of the fear and unknown out of the prospect of conflict mediation. By having some structure and basic skills I would feel more confident if I were asked to provide mediation. Thanks.' (Lloyd Back - Team Leader - CTC Youth Services)

'I feel a lot more comfortable in doing and facilitating mediation - however I was amazed how complex it is! WOW!' (Charmaine Schaefer - Youth Worker)

Average rating of the course: 8.8/10

SYDNEY Fighting Fair - Level 1 (February 18 & 19, 2008)
'Scott you were an absolute delightful and so professional. Very skilled at getting the process across to us! The variety of games, small group discussion and role plays were very effective. Then doing the fishbowl exercise - very good.' (Linda Thomas - Caseworker - Burnside)

'Thank you for bringing your wealth of experience to training. Really enjoyed my 2 days.' (Psychologist)

Average rating of the course: 9.2/10

BARWON HEALTH Fighting Fair - Level 1 (February 13 & 14, 2008)
'Thanks - was very good, interactive and learnt heaps.' (HR Officer - Barwon Health)

'Course was excellent. Scott is a fantastic trainer.' (HR Manager)

Average rating of the course: 9.0/10

UNITING CARE - HARRISONS Fighting Fair - Level 1 (January 31 & February 1, 2008)
'Scott, thank you for a fantastic 2 days. I would recommend this training to other colleagues.' (Frances Cuccuzzella - Family therapist - Anchor Community Care)

'I was very impressed with Scott's professional approach and expertise in the subject.' (Youth Family Mediator - Harrisons)

Average rating of the course: 9.5/10

___________________________________________________________

2007

CAIRNS Fighting Fair - Level 1 (December 6&7)
'One of the best facilitated courses I have attended to date!' (Claudia Aubort - Co-ordinator - APS Drug Court Program)

'Scott you made it fun and still got info across - most enjoyable.' (Lynn - Correctional Counsellor)

Average rating of the course: 9.1/10

HOBART Fighting Fair - Level 1 (November 22&23)
'Great 2 days and a really interesting course. Simplification of the process was a great way to learn from the ground up.' (Liz Selkirk - Client Services Worker - Hobart Family Relationship Centre)

'Really enjoyed the training and opportunity ro try learned skills. Facilitation was excellent.' (Anna De La Rue - Specialist rural worker / Psychologist)

Average rating of the course: 9.0/10

LAUNCESTON Fighting Fair - Level 1 (November 19&20)
'Great value, thanks. When's level 2?' (Ruth - Manager Speech Pathology)

'Overall a most outstanding conference. Well worthwhile - learnt a great deal.' (Psychologist)

Average rating of the course: 8.8/10

SYDNEY Fighting Fair - Level 1 (November 8&9)
'Thank you so much. I found the course extremely valuable! As I have already mentioned, the best course i have ever been to!' (Kim Huckerby - Executuve Program Co-ordinator)

'This was a truly fantastic experience - please give us details about level 2.' (Natalie - Psychologist)

Average rating of the course: 9.6/10 (Best Score Ever!)

ADELAIDE Fighting Fair - Level 2 (October 29&30)
'Another excellent workshop. Good learning - good fun.' (Kath Robinson)

'Really enjoyable - thanks Scott.' (Cher Nicholson - Counsellor)

Average rating of the course: 9.2/10

ADELAIDE Fighting Fair - Level 1 (October 25&26)
'I feel very empowered and motivated to use these skills. Thank you very much for a fun filled 2 days!' (Marika Leopold - SES Co-ordinator)

'Scott impressed me as a presenter - easygoing, unflustered, flexible. Knowledge was shared in appropriate language and fun professional.'

Average rating of the course: 9.3/10

MELBOURNE Fighting Fair - Level 2 (October 15&16)
'Thank-you. I thoroughly enjoyed both sessions and would recommend it to colleagues.' (Lee Stephenson - P&F worker)

'Great second part that continued to challenge and reinforce the process.' (Alan Croughan - Deputy Principal)

Average rating of the course: 9.1/10

MELBOURNE Fighting Fair - Level 1 (October 11&12)
'Really great experience - learned a lot and enjoyed it a great deal.' (Michael - Counsellor)

'Great training. I feel much more confident about being part of mediation in my workplace.'

Average rating of the course: 8.3/10

GRIFFITH UNI - In-house - Conflict Resolution & Advocacy (September 25&26)
'I liked how interactive it was - it helped to create an environment that i felt comfortable to speak in.'

'Thoroughly enjoyed this training!'

Average rating of the course: 9/10

BRISBANE Fighting Fair - Level 2 (September 6&7)
'Awesome training! Loved the interactive format Scott used.' (Natasha Piper - Service Co-ordinator)

'Thank you Scott for making the course as enjoyable and safe as the last one.' (Maree)

Average rating of the course: 9.0/10

BRISBANE Fighting Fair - Level 1 (September 3&4)
'Fantastic - really enjoyable!' (Mary-Jo Simpson - Social worker - Caxton Legal Centre)

Re: facilitation 'Excellent - Scott promoted a really positive, fun learning environment.'

Average rating of the course: 9.3/10

CAIRNS Fighting Fair - Level 1 (August 27&28)
'Scott - a really useful dynamic workshop. Humour well interspersed! Useful personally and professionally making it priceless.' (Kerry - High School teacher)

'I thoroughly enjoyed the course and have already spoken to other workers about it.' (Dana Chauvers - Snr Admin Officer)

Average rating of the course: 9.1/10

MELBOURNE Fighting Fair - Level 1 (August 16&17)
'Inspirational!' (Cameron Rhodes - MacKillop)

'Have really enjoyed this learning experience. Definitely something that will be applicable for my work environment. Feel like I have upskilled and confident in the processes to be used.' (Darren Mile, Chaplain)

Average rating of the course: 9.3/10

CANBERRA Fighting Fair - Level 1 (August 9&10)
'Thanks for these 2 productive days!' (Sofie Fogden - social worker)

'Well presented and interactive enough to maintain interest - no powerpoint - so nice a change!' (Matthew Cowan - Consultant Psych - Konekt Ltd)

Average rating of the course: 8.8/10

Health and Community Services Workforce Council - Fighting Fair - Level 1 (July 30&31)
'Excellent course!'

Average rating of the course: 9/10

SYDNEY Fighting Fair - Level 2 - Advanced training (July 23&24)
'Well done!' (Emil - Reconnect caseworker)

'Thank you very much for a great 2 days. I wasn't sure what I was coming to. I have been challenged and enjoyed the experience. In fact I will be recommending the course to school executives in particular.'

Average rating of the course: 8.3/10

SYDNEY Fighting Fair - Level 1 (July 19&20)
'Best training I've done in a long time - with a great group. Thanks!' (Case manager)

'Thanks heaps - an awesome well spent two days of training with an excellent trainer and group of people.' (Carole Strong - General Manager)

Average rating of the course: 9.3/10

HOBART Fighting Fair - Level 2 - Advanced training (July 12&13)
'Highly enjoyable, useful & I'll look forward to more!' (Ben Nahmani - Family worker - Reconnect)

Re: facilitation: 'Excellent, loved the humour. Food great and the group participation made for a relaxed enjoyable experience.' (Maggie Peart - Mediator / counsellor)

Average rating of the course: 9.2/10

ROCKHAMPTON (In-house) Fighting Fair - Level 1 (July 2&3)
'Enjoyed this immensley. Thank you Scott for your enthusiasm and humour - you handled us fabulously!' (Kate Hines)

'Absolutely enjoyable and informative 2 days - plenty of knowledge and skills gained and lots of fun had! Thanks Scott.' (Program manager)

Average rating of the course: 9.2/10

ADELAIDE Fighting Fair - Level 1 (June 25&26)
Re facilitation: 'Excellent - and I am a very critical student. You are a particularly good adult educator and I often have to review adult educators.' (Barbara - Tafe Student Counsellor)

'The best training I've attended. Learnt a lot and can apply it.' (Ben - Youth Worker - Anglicare)

Average rating of the course: 8.6/10

ADELAIDE Fighting Fair - Level 1 (June 21&22)
'Terrific 'job' demonstrating expertise & passion for both the product and the process. I have enjoyed watching your skills, inclusiveness, your manner and presence.' (Gary - TafeSA)

'Great 2 days....I'll have to consider stage II now! Thanks.' (Leanne - Student Services Officer)

Average rating of the course: 8.9/10

HORSHAM (In-house) Fighting Fair - Level 1 (June 18&19)
'One of the best trainings I have ever been to - informative, enjoyable & a knowledgable, enthusiastic presenter with lots of fun & lollies!' (Rebecca)

'Scott is an outstanding facilitator - the time went quite quickly!' (Rod Stanford - Wimmera Uniting Care)

Re: facilitation - 'Sensational - in the top 3 ever.' (Mark, Youth Outreach)

Average rating of the course: 9.5/10

MELBOURNE Fighting Fair - Level 1 (June 14&15)
'Thank you Scott for your wisdom & knowledge, I am confident I will be able to use this in my practice work. Your teaching methods and welcoming manner exceeds!'

'This has not only been productive but really enjoyable - I feel as though I've been dealing with something which is entirely practical (ie. no jargon, no bull...)!

Average rating of the course: 9.3/10

BRISBANE Fighting Fair - Level 1 (June 7&8)
'I thought the interactive style was a very effective way of teaching, especially for those of us with a 'hands on' learning style.' (Reconnect youth & family support worker)

'I did mediation training a long time ago and didn't get much out of it! The way this training was delivered was a process itself, step by step and reflecting - got much more out of this training!' (Mel - Youth services coordinator)

Average rating of the course: 8.6/10

BRISBANE Fighting Fair - Level 1 (June 4&5)
'Great workshop, exceeded expectations. You have a lovely gentle manner and are a skilled facilitator.' (School Counsellor)

'I am very pleased I attended the course. Scott you presented very well and kept us all interested and attentive - well done!'(Suzie Collins - Youth Support Coordinator)

Average rating of the course: 9.4/10

CANBERRA Fighting Fair - Level 1 (May 24&25)
'Excellent - thoroughly enjoyed the learning!'

'Thank you Scott for a highly informative and well structured course.' (Intern Psychologist and rehab consultant)

Average rating of the course: 8.5/10

TOWNSVILLE Fighting Fair - Level 1 (May 10&11)
'Fantastic workshop.' (Kristy)

'Thank you for the training - these skills are transferrable that we can take into any situation and help us make the world a better place.'

'Scott is an excellent presenter with just the right amount of humour and hands on activities - very enjoyable and didatic. I look forward to doing level 2.

Average rating of the course: 9.2/10

SYDNEY Fighting Fair - Level 1 (April 2&3)
'Really enjoyed the training. I thought Scott is an excellent trainer.' (Youth Worker)

Re: How course could be improved: 'No ways because Scott kept our attention all the time - never allowed us to get bored.'

Average rating of the course: 9/10

ADELAIDE Fighting Fair - Level 1 (March 29&30, 2007)
'You are a dynamic & entertaining trainer. I didn't once feel bored as I often do in training. I felt energised.' (Service Manager)

'Excellent value - Thanks Scott I learnt a lot!'

Average rating of the course: 9.4/10

BRISBANE Fighting Fair - Level 1 (March 22&23, 2007)
'Thankyou. I now understand why my colleagues spoke so highly of the course and why they were excited for us to be going to the training.' (Renee Mills - Youth Support Coordinator)

'Thanks for a great workshop and a valuable learning experience.' (Natasha Piper - Psychologist & Service Coordinator BBT)

Average rating of the course: 9.3/10

BRISBANE Fighting Fair - Level 1 (March 19&20, 2007)
'I feel much more confident in mediation. It's good to learn how to apply it to my own practice.' (Reconnect worker)

Re: most valuable aspect - 'The hands-on approach. It enabled the information to make sense and be real.'

Average rating of the course: 9.2/10

HOBART Fighting Fair - Level 1 (March 8&9, 2007)
'Really enjoyed the training - glad it was 2 days - way too much to put into one!' (Social worker)

'Great use of time. Breaking up with games, food and role plays.' (Jenny Chancellor - Health Officer)

Average rating of the course: 8.9/10

LAUNCESTON Fighting Fair - Level 1 (March 5&6, 2007)
'Great course. Will definitely strive to attend level 2.' (Reconnect worker)

Re: facilitation: 'Fantastic - interesting / challenging!' (Gaylene - Disability Support worker)

Average rating of the course: 8.8/10

MELBOURNE Fighting Fair - Level 1 (March 1&2, 2007)
'Best training I have attended in years. Thank you very much, I thoroughly enjoyed it.' (Trevor Day - Coordinator M.F.S)

‘Very enjoyable learning experience.' (Jane - Team Leader, Vinnies)

Average rating of the course: 9.4/10

SYDNEY Fighting Fair - Level 1 (February 22&23, 2007)
'Excellent. One of the best facilitators I have seen in training. Kept things interesting, entertaining and on track!' (Alexis - Reconnect caseworker)

‘This was definitely the most enjoyable educational experience that I have had for a while - thankyou.' (Deborah - Reconnect caseworker)

Average rating of the course: 9.3/10

______________________________________________________

2006

ADELAIDE Fighting Fair - Level 1 (November 27&28, 2006)
'Loved it. Very beneficial & professional. Great humour & practical approach.' (Kendall Felix - Suppport worker)

‘In terms of feeling confident about what I was supposed to learn & actually did learn, I don't think you could improve it. It's better than any other course I've attended in terms of being skilled to do what you offered. ' (Jo Temme - Student counsellor / year level manager)

'Excellent - Scott you know the content, your experience both in mediation & training made this a dynamic & fulfilling 2 days.' (Maureen Armstrong - Program Manager, BTC)

Average rating of the course: 9.5/10

ADELAIDE Fighting Fair - Level 2 (November 23&24, 2006)
'Thanks so much Scott. The very best training I have attended. I felt that I have learnt so much. I feel really confident in using the skills with families.' (Mom Chau - Reconnect, Early Intervention Officer)

Re: Facilitation: 'Excellent - as in level 1, Scott is very skilled in group facilitation & enhancing participation.' (Deb Farrell - Lecturer, TAFE SA)

'I only attend one training course per year now and would like to say it was worth it. It was good that it met needs of people with grounding in mediation but with different levels of experience. And I am not easy to please!'

Average rating of the course: 9.3/10

MELBOURNE Fighting Fair - Level 1 (November 16&17, 2006)
re: Applying learning to work: 'It has applications both with staff & students (both in different ways)' (Peter West, Assistent Principal, Baltara School)

'Thoroughly enjoyed the 2 days. A good mix of personalities.' (Shelley Goldsbrough, caseworker)

Average rating of the course: 9.4/10

SYDNEY Fighting Fair - Level 1 (November 2&3, 2006)
‘An enjoyable 2 days that pushed us out of our comfort zones and enabled us to reflect on our attitudes and abilities.' Anne (Regional Manager - Disability Services Australia)

'Most enjoyable - yet challenging.' Betty Salvatori (Advocate)

Average rating of the course: 9.3/10

SYDNEY Fighting Fair - Level 1 (October 30&31, 2006)
‘Thanks again. It's really a good course to recommend to other team members' H Ly Duong (NAYSS - Mission Australia)

'Scott, you handled the group very well - good levels of energy with breaks & activities, great food & involved the more difficult members well.' Josh (Reconnect Team Leader)

Average rating of the course: 8.5/10

TAFE SA (In-house) Fighting Fair - Level 1 (October 19&20, 2006)
‘A thougthfully presented workshop - lots of fun & lots of learning - more please!' - Bobbie (Student Counsellor)

'Extremely well structured course. The games were an excellent learning too!' Helen Bennett (Lecturer)

Average rating of the course: 9.4/10

CAIRNS Fighting Fair - Level 1 (October 12&13, 2006)
Re: learning outcomes ‘Most definately. The learning went above and beyond that stipulated in the course outline, a testament to Scott's facilitation skills.' Mike Abbott (Project Development Officer)

Re: morning & afternoon tea 'Yummy - 10/10!' Annette Bewert (Family Support Worker)

Average rating of the course: 8.5/10

ANGLICARE (TAS) Fighting Fair - Level 1 (October 5&6, 2006)
‘It was fantastic - when can we do level 2?'

'Excellent. Thanks so much. Invaluable learning and for increasing my mindfulness.' (Counsellor)

Average rating of the course: 9.4/10

BRISBANE Fighting Fair – Level 2 (September 18&19, 2006)
‘I thoroughly enjoyed learning more about the mediation process & will enjoy the chance to utilise new skills gained.' - Annalies de Vry (Youth worker)

Re: facilitation: 'Excellent & sensitive. Always responsive to participants contributions. Time management was really appreciated & professional.' - Di Murphy (Confidential Counsellor)

Average rating of the course: 9.2/10

BRISBANE Fighting Fair – Level 1 (September 11&12, 2006)
‘Extremely useful & practical. Very challenging. Wonderful group to work with.' - Sandy Cathcart (Guidance officer)

'Really enjoyed the course. Felt that it gave me a good structure & knowledge base to work from.' - Cecilia Anderson (Guidance officer)

Average rating of the course: 8.4/10

HOBART Fighting Fair – Level 1 (September 5&6, 2006)
‘This was one of the most amazing interactive training sessions I have attended. I have learnt so much & look forward to taking it back to the agency & into my current & future role' - Kat Fraser (Reconnect - Colony 47)

'A good facilitator makes a good course.' - Matt Hill (Youth Participation Officer)

Average rating of the course: 8.7/10

LAUNCESTON Fighting Fair – Level 1 (August 31& September 1, 2006)
‘Good to have a facilitator who allows fun!' - Ally Smith (Social worker)

'It was fun, great activities, ice breakers. It was good to be able to have a laugh amongst all the seriousness. Thanks very much.' - Ros de Virieux

Average rating of the course: 8.8/10

VIC Fighting Fair – Level 2 (August 24&25, 2006)
‘Thank-you for yet another training session. You showed me many new insights that I look forward to putting into practice’ - Lyndal Riddell (VCAL Co-ordinator)

‘Very worthwhile professional development, practical – able to be readily applied to my work. Excellent value for money spent’ - Peter Danger (Welfare Co-ordinator)

‘It was all great – I now feel confident to move forward with family mediation’ - Cherie Ladlow (Reconciliation worker – Wimmera Uniting Care)

Average rating of the course: 8.9/10

SA Fighting Fair – Level 1 (August 10&11, 2006)
‘Excellent organisation – diverse presentation works well for different learning styles’ - Jennifer Holmes

‘Scott was excellent & understanding with each individual’ - Senior Youth Worker

Average rating of the course: 8.7/10

NSW Fighting Fair – Level 1 (August 2&3, 2006)
‘Enjoyable course – can be transferred to ordinary everyday situations. Enhanced my confidence – thanks Scott’ - Rose Cowen (Manager)

‘I really found it quite excellent…excellent cooking’ - Kath Webb (AFC)

Average rating of the course: 8.9/10

* All feedback has been shared by participants with written approval.

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